What is engagement?
“When we’re talking about engagement, we’re not just talking about satisfaction,” says Dr. Meisha-ann Martin, senior director of people analytics at Workhuman®. “We’re talking about people personally connecting to their work and being enthusiastic and energetic around it. Engagement is the outcome of the different aspects of the overall employee experience.”
Increasing employee engagement through a more positive employee experience, as Dr. Martin suggests, reaps benefits when it comes to culture and hard business metrics.