The IT Challenges Holding Hybrid Work Back
While distributed work is a win for employees and their employers alike, for the IT department this evolution represents one of the most significant digital transformation challenges they have ever faced.
In a traditional work world, IT provides on-site, in-person support for everything from device deployment and software management to tech support to end-of-life device replacement. With employees spread far and wide, it’s not feasible for IT to go house to house and city to city to provide the same in-person support.