Tag: #frost
Frost Radar™ : North American Customer Experience Outsourcing Services Market, 2021
The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive...
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Predicts 2024: Sustainability Reshapes IT Sourcing and Procurement
IT sourcing is in the midst of an environmental...
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The Total Economic Impact™ Of The Intel vPro® Platform As An Endpoint Standard
New techniques provide compelling capabilities that bring exciting opportunities....
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Rethinking infrastructure procurement in the USA: Q&A with infrastructure procurement trailblazers
Public-Private Partnerships (P3s) and other Alternative Project Delivery methods...
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The end of siloed data: Your definitive guide
To understand and respond to customers effectively, businesses need...