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SymphonyAI Takes Center Stage as the Preferred IT Service Management Platform for Infogain’s Digital Transformation

Infogain is a fast-growing human-centered digital platform and software engineering company based in Silicon Valley, with over 6,000 employees around the globe, including India, Uruguay, Poland, the UK, the US, Canada, and Singapore. It empowers companies in the travel, retail, insurance, and technology verticals to utilize the capabilities of cloud, artificial intelligence (AI), and emerging technologies to create extensible platforms that leverage data and delight users. Operating in the digital transformation domain, Infogain works with 24 Fortune 500 enterprises and has an enviable client retention rate of 95%. The company was looking at digitally transforming its own operations to serve its customers and employees better.

Infogain believes in solving clients’ problems with a customer-centric focus and a human-centered approach. Its human-centered approach is built on the foundational concepts of employee engagement, employee collaboration, and the user experience of employees.

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